Refund & Warranty Policy

You may cancel a booking at no cost any time before our technician dispatches. If you cancel after dispatch but before installation, no service charge applies — you pay nothing.

If a newly installed battery proves defective within 7 days of installation, we will replace it at no cost, including a free repeat visit. Where no suitable replacement is available, we issue a full refund of the battery's price to your original payment method within 5–7 working days.

Every battery carries the manufacturer's written warranty (typically 12–48 months depending on the model), documented on your invoice and warranty card. Warranty covers manufacturing defects only — it does not cover damage from accidents, overcharging, deep discharge due to vehicle faults, improper use or unauthorised repairs.

For a warranty claim, contact us with your invoice number. We handle the brand's inspection process for you and, once approved, fit the replacement on a pro-rata basis as per the brand's warranty schedule.

Fitting, delivery and diagnostic services are non-refundable once performed, except where the service was not carried out or was carried out incorrectly — in which case we redo it free or refund that portion.

The buyback value of your old battery is adjusted at the time of installation and cannot be claimed later, as old batteries are sent for recycling immediately.

Call or WhatsApp us at +91 98133 15957, or visit our store at Plot No 1, Block G, Sushant Lok 2, Sector 57, Gurugram, Haryana 122011, with your invoice. We respond to every claim within 24 hours.